Terms of service

1. Introduction

This website is operated by PM Commerce. By accessing or using this website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you should not use this website.

2. Use of Website

You must be at least 18 years old to use this website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Products and Pricing

We strive to ensure that all product descriptions and pricing are accurate; however, errors may occur. We reserve the right to correct any errors and to change product availability and pricing at any time without prior notice.

4. Orders and Payment

By placing an order, you are making an offer to purchase the selected products. We accept payment methods as indicated at checkout. An order is only considered accepted once we send a shipping confirmation email.

5. Shipping and Delivery

For detailed information regarding shipping times, costs, and delivery procedures, please refer to our Shipping Policy.

6. Returns and Refunds

We accept returns within 30 business days of delivery. For full details on how to return an item and receive a refund, please refer to our Return and Refund Policy.

7. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of or licensed to PM Commerce. You may not use, reproduce, or distribute any content without our prior written permission.

8. User Content

If you submit or post content on our website, including reviews or comments, you are solely responsible for that content. By posting, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content.

9. Prohibited Activities

You agree not to use this website for any unlawful purpose. You must not attempt to interfere with the proper functioning of the website or attempt to gain unauthorized access to systems or data.

10. Limitation of Liability

To the fullest extent permitted by law, PM Commerce shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or the purchase of products.

11. Indemnification

You agree to indemnify, defend, and hold harmless PM Commerce from any claims, liabilities, damages, or expenses (including legal fees) arising from your use of the website or your breach of these Terms of Service.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Netherlands.

13. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page. Continued use of the website after changes are posted constitutes your acceptance of the updated terms.

14. Company Information

Company Name: PM Commerce
Store name: Zoeandzane

Company Address: Neuweg 245 D, 1214 GR, Hilversum, Netherlands

Registration Number: 42035848
VAT Number: NL869411494B01

Email: support@zoeandzane.com
Phone Number: +61 480 810 394

Customer Service Hours: 
Monday to Friday: 08:00 PM – 05:00 PM (GMT +10)
Saturday and Sunday: 09:00 PM – 04:00 PM (GMT +10)

Average response time: within 12 hours